Location: PCMH - Physical Therapy Department Clinic (Bowling Green, Mo.)

Shift & Schedule: 8 hour Day Shifts (M-F)

GENERAL-PURPOSE:

Responsible for the efficient operation of the front desk, scheduling and greeting patients at the window and on the telephone. Assists all therapists in the department.

POSITION RESPONSIBILITIES:

The receptionist/Physical Therapy aide works at the reception desk of Pike County Memorial Hospital's Physical Therapy Department. Duties include, but are not limited to, answering the telephone, scheduling patients, ordering supplies, copying, faxing, discharging charts, sending orders, and paperwork for signatures. Additional duties include performing operational tasks as assigned (e.g., cleaning and other clerical duties), managing work queues, verifying charges, registering new patients in the computer system, obtaining detailed patient information, and copying insurance cards and IDs. Keeps patients’ health information confidential at all times and maintains HIPAA compliance.

STARTING PERKS & BENEFITS

At PCMH, we are committed to creating a supportive, inclusive, and caring environment where you can thrive. Benefits include:

• Affordable medical, dental, and vision plans.
• Hospital and Clinic service discounts.
• Generous paid time off that accrues over time.
• Opportunities for tuition reimbursement and continuous education.
• Company-matching 403(b) retirement plan.
• Flexible spending and health savings accounts.
• YMCA membership discount.

YOU WILL BE A GOOD FIT IF YOU HAVE:

High School Diploma or equivalent

Prior Physical Therapy Aide or administrative experience preferred.

Highly detail-oriented

Ability to multitask in a fast-paced work environment

Track record of exceptional customer service

Demonstrates a high level of customer service and interpersonal communication skills

Ability to quickly adapt to new work environments and personnel